Contact in English
Claudia Ehrmanntraut, Mala/Lanzarote
35543 Mala / Lanzarote
Please use the contact form below. We answer within24 h, also on sundays and bank holidays.
Inquiries / reservations
Check for availability by e-mail. Subject to availability, and on your request, we will accept provisional bookings and hold your dates for a few days to enable you to book flights.
If you would like to make a reservation, please send us the following information:
- name/address/tel- and mobile no.
- number of persons (adults, children & age of the children)
- date and time of arrival and departure of your flights.
We will then send you a booking confirmation (contract) with all further details and the driving directions.
Terms of payment:
A 25% deposit in € by bank transfer is requested within 14 days of a booking being made. You will find the bank account details on the confirmation of reservation. Bank fees to be paid by the client. Balance payable no later than 2 weeks before your holiday, unless otherwise agreed.
Failure to make payments as agreed will result in automatic termination of the lease.
Cancellation policy / “small print“:
Should the contract be subject to cancellation due to unforeseeable reasons, the parties will try to find a solution acceptable for both sides, taking into consideration the common rules and regulations for renting a vacation home.
Changeover / arrival & departure:
No specific change over day.
Check-in/check-out: Flexible, but with guests in the apartment on the previous night of your arrival, check-in time will be after 2 p.m.. Should new guests arrive the day of your departure, please check-out by 10 a.m. to allow the apartment to be thoroughly cleaned.